Documentation and Frequently asked questions for all of our Hootsuite apps.
Hootsuite PAID Apps
All charges for Hootsuite PAID apps billed via Hootsuite will show up on your monthly invoices from Hootsuite.
Apps billed by Synaptive
The following apps contain external billing from Synaptive for upgrades, or, in the case of Synapfeeds, for full subscriptions:
To download an Invoice for these apps, first click the icon in the app's menu bar:
This will display the Links menu, where you will see a will see either a Manage your Subscription link:
or an Upgrade link:
Click the link, and you will be directed to Stripe, our payment processor, where you can manage your subscription, including downloading invoices and updating your credit card info.
Click the Contact button below, and our support team will be happy to help!