Documentation and Frequently asked questions for all of our Hootsuite apps.
This Help Center article covers the following apps from Synaptive which have external billing:
To change your subscription, or update your credit card on file, first click the icon in the app's menu bar:
This will display the Links menu, where you will see a will see either a Manage your Subscription link:
or an Upgrade link:
Click the link, and you will be directed to Stripe, our payment processor, where you can manage your subscription, including updating your credit card info and downloading invoices.
Click the Contact button below, and our support team will be happy to help!