My RSS articles aren't being published
If you have an RSS item that hasn't been published to your twitter account, there are a couple of possible reasons:
- The ID (GUID) of the article is a duplicate of a previous article. By definition, GUIDs should be unique, so if we encounter a duplicate GUID, we ignore the article.
- The date of the article is older than 6 hours. The maximum interval between RSS feed checks is 6 hours, so if we encounter an article with a published date of more than 6 hours, we assume that something must have gone wrong at some point in the publishing process.
- Account authentication issues. In this case, open the stream with the RSS Auto Publisher in it, and disconnect your account, and then re-authenticate it.
Still having issues? Contact us @ support.
Still have questions?
Click the Contact button below, and our support team will be happy to help!Contact us