Autopublisher isn't retrieving my RSS feed
If you find that Autopublisher is unable to retrieve your RSS feed, it is more than likely being blocked by bot management on Cloudflare, AWS or something similar. Please follow the instructions linked to below to whitelist our crawler's IPV4 address is: 74.207.243.252. On IPV6: 2600:3c01::f03c:92ff:fe86:6d36
Cloudflare
If you are using Cloudflare on your site, you will have to create an IP Access Rule on your WAF (Web Application Firewall). For more information on how to do that, consult the Cloudflare community article on the following page: https://community.cloudflare.com/t/how-to-whitelist-my-own-bot/398299
AWS
If you are using WAF Bot Control with AWS, you can create an exclude IP range. Please consult the following AWS article for more information: https://docs.aws.amazon.com/waf/latest/developerguide/waf-bot-control-example-scope-down-ip.html
Still have questions?
Click the Contact button below, and our support team will be happy to help!
Contact us