Synaptive • • I can't access images from my Instagram account anymore
When you click try to add Instagram images to your oneclick.bio page but none are displayed, follow these steps to get them back:
1. Click the icon in the app, then click the Manage Accounts button, and then the Disconnect Facebook Account button.
2. Next, go to https://www.facebook.com/settings?tab=business_tools&ref=settings, and remove the oneclick.bio app.
After you've done that, go back to your oneclick.bio stream, and re-authenticate with Facebook. (you will be prompted to do so in-stream) When re-authenticating, make sure you've selected all of the Instagram accounts you want to use with oneclick.bio:
If the Instagram account you want to use isn't listed, you will have to ask the administrator of the page/account to give you access to it on Facebook.
Also make sure you select your Facebook page on the next step:
Please note that while you may have access to all of the Instagram accounts and Facebook pages within Hootsuite, that isn't enough. oneclick.bio itself needs access to the Instagram account, and that can be achieved by either having access given to you on Facebook, or, by having the owner of the account give you access to it inside oneclick.bio.
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