Chatbots for Hootsuite

Add powerful chatbots for Line & Facebook Messenger to your Hootsuite dashboard. Combine the app's automated responses with human responses to answer user questions, comments and much more.

Automated Responses
Combine content with rules to create automatic responses

Create Autoresponders that combine content with sending rules for time of day, span of time (e.g. March 1 to March 31), keywords, day of the week and more.

Human Responses
When automated responses aren't enough

If an automated response isn't enough, human operators can jump in on a conversation to answer a user's question or solve their problem.

Manage Content
Create and save content to use in responses and automated responses

Create Image, Text and Location content that you can save and reuse in both automated and manual responses.

Keep Track
Don't miss a single user interaction

Stay on top of what has and hasn't been read, so you never miss an interaction.