Add powerful, custom chatbots for Line and Facebook Messenger to your social media arsenal. Combine artificial intelligence and automated responses with human responses to answer user questions, comments and much more.
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Bots learn from human operator responses using natural language AI to determine the best response to user questions, letting your support staff focus on the more difficult ones.
If an automated response isn't enough, human operators can jump in on a conversation to answer a user's question or solve their problem. And, the bot is learning from each interaction, to make its next interaction even smarter.
Work as a team by assigning messages and sharing responses with team members, allowing you to keep on top of each and every customer interaction.
Create Image, Text and Location content that you can save and reuse in automatic responses sent by your bot, or responses sent manually by an operator.
Questions about our custom messaging solutions for Hootsuite? Simply fill in the form, and we'll get back to you within one business day.