Help Center
Miscellaneous
Billing

How do I change my subscription or update my credit card

This Help Center article covers the following apps from Synaptive which have external billing:

  • Adview
  • oneclick.bio
  • Panoramiq Insights
  • Panoramiq Multiview
  • Pendulum
  • Synapfeeds
  • Synapview

To change your subscription, or update your credit card on file, first click the mceclip4.png icon in the app's menu bar:

mceclip0.png

This will display the Links menu, where you will see a will see either a Manage your Subscription link:

mceclip1.png

 or an Upgrade link:

mceclip2.png

Click the link, and you will be directed to Stripe, our payment processor, where you can manage your subscription, including updating your credit card info and downloading invoices.

 

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