We just released our latest update to Streamchat for Facebook Messenger. New features include: 1. Template content In addition to Text and Image content, you can now create Rich content that combines images, text and buttons: Buttons come in three varieties:

• Link - link to your website or another web page
• Call - initiate a phone call to the number of your choosing
• Handover - switch from chatbot automated responses to a human operator
• Content - send the selected content when the user clicks

2. Hootsuite Inbox support When a user indicates they want to chat with a human, you can still continue the conversation in Streamchat's Hootsuite stream, but you can now also choose to have the conversation handed over to you in your Hootsuite inbox too!